DOOR-TO-DOOR SOLUTIONS
Coordinate suppliers, origin operations, international freight and destination delivery requirements through one logistics plan.
Several suppliers. Different handovers. One shipment to coordinate.
THE CUSTOMER CHALLENGE
When the shipment has several moving parts, the handovers need as much attention as the freight.
Different pickup locations, ready dates and packing details need to come together.
Origin handling, freight and final delivery each have their own requirements.
Gaps appear when tasks, documents and charges have not been agreed.
Import and delivery requirements need a review before the shipment is arranged.
THE DOOR-TO-DOOR SOLUTION
Bring the supplier tasks, freight arrangement and delivery requirements into one agreed shipment scope.
Start with the cargo.
Supplier locations, cargo readiness and handling requirements.
Connect the freight.
Suitable transport options, shipment documents and handover details.
Plan the delivery.
Import responsibilities, delivery location and destination requirements.
One plan. Clearly agreed responsibilities.
DGA coordinates the confirmed scope with the relevant parties. Availability and responsibilities are reviewed for each shipment.
HOW DGA COORDINATES THE JOURNEY
The starting point is what your business needs the shipment to achieve.
Clarify the cargo, route, timing and what the buyer needs from the delivery.
Identify pickup tasks, documents, import requirements and delivery constraints.
Align supplier locations, cargo readiness, packing and the agreed origin tasks.
Review the route, cargo and timing before confirming the transport arrangement.
Connect the supporting documents, handovers and key shipment updates.
Confirm the destination tasks and responsibilities included in the agreed scope.
UNDERSTAND THE RESPONSIBILITIES
Door-to-door describes the shipment scope. It does not, by itself, decide who handles import clearance, duties or taxes.
Delivered Duty Paid
More destination responsibility is arranged depending on agreed shipment terms.
Import clearance
The seller is responsible for import clearance under DDP.
Import duties & taxes
Applicable import duties and taxes are the seller’s responsibility.
Before arrangement
DGA reviews whether the requested arrangement is feasible for the destination and cargo.
DGA’s logistics coordination scope must be separately confirmed; it does not automatically make DGA the importer.
Delivered Duty Unpaid
Shipment delivery is arranged while import duties/taxes remain handled according to the agreed arrangement.
Import clearance
Under a duty-unpaid arrangement, import clearance remains the buyer’s responsibility.
Import duties & taxes
The buyer handles applicable import duties and taxes under the agreed terms.
Before arrangement
DDU is a legacy term. Confirm the applicable current Incoterm and written responsibilities.
The delivery scope and any destination charges should be confirmed before booking.
Confirm the scope for your shipment.
Actual responsibility depends on the agreed Incoterm and destination requirements. DDP / DDU availability also depends on the destination, cargo, import requirements and shipment arrangement.
Discuss the requirements for your shipment →WHO THIS SOLUTION FITS
A useful starting point for buyers who need the shipment stages to work together.
Bring supplier locations, cargo readiness and pickup needs into one discussion.
Keep the agreed shipment requirements and handover communication connected.
Review origin tasks together with the destination delivery requirements.
Identify the origin preparation and document coordination needed for the shipment.
CONNECTED AROUND YOUR SHIPMENT
DESTINATION
Import and delivery scope to confirm.
REAL OPERATIONS
Cargo preparation and handling shown in DGA’s supplied operations materials.
FAQ
Confirm the arrangement before the shipment moves.
It connects pickup, freight and delivery planning under an agreed shipment scope. Customs responsibilities and charges should be confirmed before booking.
DDP places import clearance and applicable duties and taxes with the seller. DDU is a legacy duty-unpaid term. Confirm the applicable Incoterm and responsibilities for your shipment.
DGA can coordinate supplier pickup subject to location, cargo readiness and handling requirements. Share the supplier locations and cargo details for review.
Not automatically. Duty and tax responsibility depends on the agreed Incoterm and shipment scope. Request a clear breakdown of included and excluded charges.
Different transport options may be combined where suitable. The arrangement depends on the route, cargo, timing and destination requirements.
LET’S DISCUSS YOUR SHIPMENT
Share the information you already have. DGA can review the origin tasks, freight options and destination requirements.
START THE CONVERSATION
Tell us what your shipment needs to achieve.
Email opens with shipment details ready to complete.